A. The Therapist agrees to maintain ethical standards and scope of practice in accordance with professional guidelines and applicable regulations.

B. The Client understands that the effectiveness of the mediation relies on honest communication, openness to the process, and a willingness to participate with presence and self-responsibility. Sessions are a collaborative space.

2) Services

By purchasing a mediation package, the Client is entitled to four online sessions of 75 minutes each.

3) Schedule and Procedure

The frequency will be agreed between therapist and client. The package remains valid for up to 3 months.

The client will automatically receive access to the calendar to schedule the first session. Sessions are conducted online on Zoom.

4) Cancellation Policy

The Client agrees to notify the Therapist at least 24 hours in advance of a scheduled session if a change is needed. Missed or late-cancelled sessions (under 24 hours' notice) are not eligible for rescheduling or refund unless agreed otherwise by the Therapist in exceptional circumstances.

5) Refund Policy

All purchases are non-refundable. This is to honor the commitment made by both Therapist and Client to the process and scheduling.

However, in the event that the Therapist is unable to deliver the agreed number of sessions due to unforeseen circumstances or an inability to continue the therapeutic relationship, a partial or full refund will be issued for any unused sessions.

This ensures mutual accountability while honoring the Client's investment and the Therapist's professional integrity.

6) Confidentiality

All information shared during the somatic therapy process — verbal, written, or recorded — is treated with strict confidentiality in accordance with professional standards. This includes personal disclosures, session content, and communication outside of sessions. Exceptions may apply if there is a risk of harm to the Client or others, in accordance with legal and ethical obligations.